Customer discovery is a stage in product/service development where a company learns from the voice of the customer (VOC) how they can best produce or optimize their product/service. Customer discovery is usually conducted through phone calls, surveys, or focus groups.
- Also see: Voice of the Customer (VOC)
- ATP Team on September 25, 2022 @ 03:18:26
This post was created by ATP Team on September 25, 2022.
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